Industry

Air Travel

Client

University of Sydney

Welltrip – An Airport Experience

How might we enhance the psychological and navigational experience of air travel?

Statistically, 58% of air travellers feel stressed and exhausted due to the complexity of airport procedures. 25% passengers experience flight anxiety during turbulence, takeoff, and landing. 21% of passengers feel exhausted and fatigued due to extended baggage claim and customs clearance delays. There are still challenges with international travel, airport navigation, and baggage handling. Therefore, how might we enhance the psychological and navigational experience of air travel? The proposed solution is a companion mobile application to help passengers with arrivals in real time through a journey-based approach, incorporating practices of mental wellness.

Post-flight experience

A companion mobile application to help passengers with through arrivals processes, updated in real-time. It offers assistance through a journey-based approach that incorporates elements of well-being.